Car Rental Support

Assist customers in reserving a vehicle, respond to general inquiries, provide information regarding the car rental center location in question. Agent must use sales tactics such as assuming the sale and overcoming objections. Agent will need to input reservation and all pertinent information into the client system. 

- Receive inbound calls from existing contract holders (customers) on an item that is covered   under their contract agreement to initiate a claim or follow up on an existing claim.
- Respond to general inquiries.
- Describe the services, plans, and requirements.
- Process change of address requests.
- Accept and process requests for information materials.
- Research and resolving customer complaints.
- Performing callbacks as a customer resolution
- Responding to billing clarification as well as claim status questions and inquires
- Facilitate three-way conferencing and scheduling between customers and service providers.

- Patience and empathy
- Easily manage stress, able to work under pressure, and adapt to adverse situations
- Be knowledgeable and friendly
-Deliver eloquent customer service
- Have experience working with users to identify the best solution

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. 

Providing great customer service for a Car Rental Company