If you are looking for equipment that is tested and certified to meet the needs of our clients,  we recommend WAHES or AMAZON. With Wahes, we have designed a one-stop-shop for your work-from-home needs with easy-financing options that will get you up and running today!

• HEADSET: 
  • Mpow – Noise Reduction Headset w/control keys 
  • Logitech H390 – Noise Cancelling USB Headset 
  • AGPtek Dialpad w/Headset 

•  HEADSET: 
  • Mpow – Noise Reduction Headset w/control keys 
  • Logitech H390 – Noise Cancelling USB Headset 
  • AGPtek Dialpad w/Headset 
    

Note: If you have a headset/speakers with microphone that works on your computer and meets the need of the client, you MAY not need to buy an additional headset.  

A Windows 8 or higher desktop/tower computer with a separate monitor is recommended.

Some Laptops and Apple Mac computers may not be compatible with some client programs. Please refer to Opportunity Announcement on the platform for additional requirements.

• o See Windows For Mac Bootcamp Tutorial
• o Download MAC Windows Bootcamp

No All-In-One’s, Dual boot machines, netbooks, Pentium/Celeron PC’s and tablets cannot be used.

• DESKTOPS:
  • Dell Optiplex 9020 - 19" Single Monitor Desktop System i5-8GB HD (Tax Client ASD Compatible)
• LAPTOPS:
  • Dell Latitiude e6440 - 14" Laptop i7-8G RAM 500G HD (Pro + Tax Client Compatible)
• MONITORS:
  • Dell 19" Monitor (VGA) Standard/Widescreen

•  LAPTOPS:
  • Dell Inspiron 15.6 Inch HD Touchscreen Flagship High Performance Laptop PC
• MONITORS:
  •  16" Screen LED-Lit Monitor

Other security software may be incompatible and should be avoided.  Technical support may be refused if your company’s software configuration is not compatible with the internal Platform or is determined to cause incompatibilities with servicing software required by the client.

Avoid the following: You are responsible for maintaining the security and reliability of its equipment. The following items are considered security risks to the Platform and, upon detection, may subject your company to the suspension or termination of its MSA or SOW:· Malware infected software· Virtualized Operating Systems (ie: VMWare, Parallels, etc.)· VPN software or Proxy settings· TOR or other privacy software

Unless stated otherwise in the Opportunity Announcement, most client programs are compatible with the following types of services:· 

Digital service like XFinity Voice ($9.99 Monthly)· 

POTS (plain old telephone service)· 

Cable telephony- Business class VoIP· The service should be connected directly from the wall/modem to your dial-pad telephone headset

• Not permitted: Cell phones, soft-phones and select VoIP (voice over IP) using USB or wireless services are not permitted at any time, including but not limited to: Google Voice, Magic Jack, Ooma, Skype.· The servicing telephone line should not interface at any point with the computer.· The servicing telephone line should not have voicemail, fax, or other features on the line (other than long distance, if necessary).

• Permitted:  Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection 

• Not permitted: The use of wireless connections to access our system at any time is prohibited—  even if the connection is encrypted.· Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited.· Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection.  USB connected modems are not supported.